Lunadorii

Term & Condition

Acceptance of Terms:

  • By accessing and utilizing the Lunadorii website (lunadorii.com), you hereby acknowledge and agree to be bound by these Terms and Conditions.
  • These Terms and Conditions constitute a legally binding agreement between you and Lunadorii.  
  • Should you disagree with any provision of these Terms and Conditions, you are required to refrain from using the website.

Product Information and Availability:

  • Lunadorii endeavors to provide accurate product information, including but not limited to descriptions, images, and pricing.
  • However, Lunadorii does not warrant that all product information is entirely error-free, complete, or current.
  • Product availability is subject to change without prior notice. Lunadorii reserves the right to limit or discontinue product offerings.
  • All products offered for sale comply with the regulations of the Indonesian Food and Drug Authority (BPOM).

Ordering and Payment:

  • By placing an order, you confirm that you possess the legal capacity to enter into a binding contractual agreement.
  • Lunadorii reserves the right to refuse or cancel orders at its sole discretion.
  • Payment must be processed through the approved payment methods specified on the website.
  • You are responsible for ensuring the accuracy and validity of your payment information.
  • Prices displayed on the website include Value Added Tax (VAT) where applicable.

Shipping and Delivery:

  • Lunadorii shall make reasonable efforts to deliver products within the stipulated delivery timeframe.
  • Delivery times provided are estimates and are not guaranteed.
  • Lunadorii shall not be liable for delays caused by factors beyond its control, including but not limited to shipping carrier delays or customs-related issues.
  • Shipping costs and delivery options are detailed on the website.

Returns and Refunds:

  • Lunadorii’s returns and refunds policy is set forth in a separate document available on the website.
  • Returns and refunds are subject to the terms and conditions outlined in said policy.
  • Certain products may not be eligible for returns or refunds.
  • Lunadorii shall adhere to Indonesian consumer protection regulations pertaining to product returns.

User Accounts:

  • If you create a user account, you are responsible for maintaining the confidentiality of your account credentials.
  • You are accountable for all activities conducted under your user account.
  • Lunadorii reserves the right to suspend or terminate user accounts for violations of these Terms and Conditions.

Intellectual Property:

  • All content featured on the Lunadorii website, including but not limited to text, images, logos, and trademarks, is the exclusive property of Lunadorii or its licensors.
  • You are prohibited from reproducing, distributing, or modifying any content without the express written consent of Lunadorii.
  • Lunadorii respects intellectual property rights, and users are expected to do the same.

Limitation of Liability:

  • Lunadorii shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or its products.  
  • Lunadorii’s liability shall be limited to the maximum extent permitted by applicable Indonesian law.

Indemnification:

  • You agree to indemnify and hold Lunadorii harmless from any claims, damages, or losses resulting from your use of the website or your breach of these Terms and Conditions.

Governing Law and Dispute Resolution:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia.  
  • Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Indonesia.  
  • Parties agree to prioritize amicable resolution of disputes through mutual consultation and negotiation.

Amendments to Terms and Conditions:

  • Lunadorii reserves the right to amend these Terms and Conditions at any time.
  • Amendments shall be effective upon posting on the website.
  • Your continued use of the website constitutes acceptance of the amended Terms and Conditions.

Contact Information:

  • For any inquiries or concerns regarding these Terms and Conditions, please contact Lunadorii at:
    • Email: info@lunadorii.com
    • Corporate Office: Jl. Cideng Barat No.64, Cideng, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350