This Privacy Policy aims to explain:
- What personal data we collect about you and why.
- How we use the personal data you share with us to give you the best experience using the Lunadorii Platform.
- The purposes for which we might share and disclose your information to other parties.
If you have any questions about this Privacy Policy or how we manage your Personal Data, please contact our Data Protection Officer at info@lunadorii.com. This Privacy Policy is subject to the laws of Indonesia.
Personal Data Collection
We may collect Personal Data from you in various ways, including when you:
- Provide Personal Data through our Site to register for the Lunadorii Community.
- Download or access the APP, register for the Beauty Loyalty Program.
- Participate in promotions, competitions, or other features on the Lunadorii website, app, and official social media.
- Request product or service information or marketing communications.
- Provide product ratings or reviews as a customer.
- Make purchases through Offline or Online Stores.
- Submit questions or comments through cs@lunadorii.co.id or interact with our Team.
By joining our community and logging in to Lunadorii, you acknowledge and accept this privacy policy. The Personal Information we request includes, but is not limited to:
- Full Name (as per ID card)
- Email Address
- Mobile Phone Number
- Instagram Nickname
- Place and Date of Birth
- Residential Address (as per ID card)
- Shipping Address
If you are under 17 years old, you must use our website with parental or guardian involvement. You are responsible for the accuracy of the information you provide to Lunadorii. We are not responsible for any issues arising from inaccurate information. Providing accurate information is crucial for identification purposes, especially for prize delivery or product shipments.
You are not obligated to provide the Personal Data we request. However, in certain situations, we may not be able to provide specific products or services or transact with you if you do not provide the requested Personal Data. We do not knowingly transact with individuals under 17 years old. If you are under 17, please use the Site with a parent or guardian and do not provide us with your Personal Data. By providing your Personal Data, you confirm that you are over 17 years old.
Purposes of Personal Data Collection, Use, Disclosure, and Processing
We collect, use, disclose, and process your Personal Data for the following purposes:
- To facilitate, process, manage, and/or administer your needs and ours in using the Lunadorii site or app.
- To provide a special member login for social networking sites, allowing us to monitor, process, or track site usage to improve your experience.
- To conduct research (including customer research), surveys, market surveys, analysis, and/or development activities to improve our services or understand your interests and preferences.
- To manage your relationship with us in any transaction or activity on our Site or in our stores, including processing applications, orders, and payment transactions.
- To assess and process your requests for purchases and/or subscriptions to Lunadorii products and/or services.
- To carry out your instructions or respond to any questions or feedback from you, including customer service inquiries.
- To contact you via phone, SMS, email, or postal mail to manage your use of the Site, your Lunadorii Loyalty Program membership, your account with us, or any transactions with us.
- To provide services to you as an account holder or loyalty program member.
- To manage your participation in contests, games, or social events organized by us.
- To share your feedback (including voice, video, etc.) on Social Networking Sites or with us (including in-store) with other users or the public for publicity and promotional purposes.
- To prevent or investigate any fraud, unlawful activity, negligence, or misconduct.
- To comply with requests or directions from government authorities in Indonesia or other countries.
- To facilitate internal or external audits of Lunadorii.
- To maintain and back up your Personal Data in computer databases and servers, located in or outside Indonesia.
Sharing and Disclosure of Personal Information
We may need to disclose your Personal Data to third parties, located in or outside Indonesia, for one or more of the Purposes mentioned above. You acknowledge and consent to us disclosing your Personal Data to these third parties, who may then collect, use, disclose, and/or process your Personal Data for the same Purposes. These third parties include:
- Our related companies and affiliates, both in and outside Indonesia.
- Our agents, contractors, or third-party service providers who process your Personal Data on our behalf.
- Our business partners.
- Any actual or proposed assignee of our business.
- Third parties to whom disclosure is made for one or more Purposes, who will then collect and process your Personal Data for those Purposes.
We will provide our service providers with the information they need to perform their services and will work with them to protect your Personal Data. We require our service providers to adhere to our privacy instructions and not use your Personal Data for unauthorized purposes.
Use of Personal Data of Others
If you provide us with Personal Data of individuals other than yourself, you represent that:
- You have obtained consent from that individual, in accordance with Indonesian law, to disclose their Personal Data to us for the Purposes listed above.
- All Personal Data you disclose to us is accurate.
- You are authorized to act on behalf of that individual and have their authority to provide their Personal Data to us.
Lunadorii is released from any liability or legal issues arising from your unlawful actions involving the Personal Data of others without their consent.
Cookies and Mobile Technology
We may use “cookies” to identify you when you use our Site. Cookies are small data files stored on your computer’s hard drive. You can configure your browser to reject cookies, but this may limit your access to certain features of our Site. By continuing to use the Site, you consent to our use of cookies. We are not responsible for cookies used by third parties.
Thank you for reading our Privacy Policy. If you have any questions, please contact us at cs@lunadorii.co.id or WA 0812 1001 3331. Welcome to the Lunadorii Community!
